A Comprehensive Guide to the Apple iPhone Upgrade Program

The Apple iPhone Upgrade Program offers a unique way for customers to get the latest iPhone every year, coupled with the peace of mind that comes with AppleCare+.


A Comprehensive Guide to the Apple iPhone Upgrade Program

The Apple iPhone Upgrade Program offers a unique way for customers to get the latest iPhone every year, coupled with the peace of mind that comes with AppleCare+. Designed for those who want to stay current with Apple's technology, this program simplifies the upgrade process and includes essential coverage for your device. This guide will walk you through everything you need to know about the program, from how it works to who can benefit most.

What is the Apple iPhone Upgrade Program?

The Apple iPhone Upgrade Program is a 24-month installment loan program offered by Apple in partnership with Citizens One. It allows eligible customers to purchase an unlocked iPhone directly from Apple, with the significant benefit of being able to upgrade to a new iPhone model after making at least 12 payments. A key differentiator of this program is that it includes AppleCare+, providing comprehensive hardware coverage and technical support, built directly into your monthly payment.

How Does the Program Work?

Understanding the mechanics of the iPhone Upgrade Program is essential for making an informed decision. Here’s a breakdown of its core components:

Monthly Payments

When you enroll in the program, you apply for a 24-month, 0% APR installment loan with Citizens One. Your chosen iPhone model, along with AppleCare+, is financed over this period. You make fixed monthly payments directly to Citizens One, spreading the cost of the device and its coverage over two years.

AppleCare+ Included

One of the most attractive features of the program is the automatic inclusion of AppleCare+. This service extends your iPhone's warranty coverage and provides up to two incidents of accidental damage protection every 12 months, each subject to a service fee. It also includes 24/7 priority access to Apple experts via chat or phone. This built-in protection offers significant value and peace of mind, knowing your device is covered against common mishaps.

Annual Upgrade Option

The defining feature of the program is the ability to upgrade. After making at least 12 payments, you have the option to trade in your current iPhone for a new model. When you choose to upgrade, your existing loan with Citizens One is paid off, and you start a new 24-month installment loan for the new device. This allows you to effectively get a new iPhone every year without having to pay off the remaining balance of your old phone. If you choose not to upgrade, you simply continue making your monthly payments until the 24-month loan term is complete, and the iPhone becomes yours.

Eligibility Requirements

To qualify for the Apple iPhone Upgrade Program, applicants generally need to meet the following criteria:


  • Be at least 18 years of age.

  • Have a valid U.S. personal credit card.

  • Provide your Social Security Number for a credit check by Citizens One.

  • Have a valid U.S. street address.

Approval for the loan is subject to a credit check conducted by Citizens One. Not all applicants will be approved.

Benefits of the Apple iPhone Upgrade Program

The program offers several compelling advantages for iPhone users:


  • Always Have the Latest iPhone: Enjoy access to the newest iPhone model annually, ensuring you always have the most up-to-date technology and features.

  • AppleCare+ Included: Built-in comprehensive protection against accidental damage and extended warranty coverage, offering significant value and saving you from purchasing it separately.

  • Unlocked iPhone: Devices purchased through the program are unlocked, giving you the flexibility to choose or switch carriers at any time without restriction.

  • Predictable Monthly Payments: A single, fixed monthly payment covers both your iPhone and AppleCare+, simplifying budgeting.

  • No Upfront Cost (Other than Sales Tax): You can get a new iPhone with AppleCare+ without a large initial down payment, beyond applicable sales tax on the full retail price of the device.

Is the Apple iPhone Upgrade Program Right for You?

The iPhone Upgrade Program is ideal for individuals who:


  • Consistently desire the latest iPhone model as soon as it's released.

  • Value the comprehensive protection and support offered by AppleCare+.

  • Prefer predictable monthly payments over a large upfront purchase or traditional contract financing.

  • Want the flexibility of an unlocked iPhone to use with any compatible carrier.

If you're content holding onto your iPhone for more than two years, or prefer a lower monthly payment by foregoing AppleCare+ or annual upgrades, alternative purchasing options might be more suitable.

How to Join the Program

Enrolling in the Apple iPhone Upgrade Program is straightforward. You can typically join either online through the Apple website or by visiting an Apple Retail Store. During the purchase process for a new iPhone, you'll select the "iPhone Upgrade Program" option. This will initiate the credit application with Citizens One. Once approved, you complete your purchase, and your monthly payments will begin.